Have a Byte are Apple Mac specialists who are all about customer satisfaction and showing you how to get the most out of your Mac!
We are based in Aberystwyth, Mid-Wales and cover the entire county of Ceredigion for the majority of our services. Whether you're brand new to Macs and you want to learn all about them or if you're after a little more help expanding your exisitng knowledge - we are here for you!
Our Services
We offer a variety of very competitive high quality services for our customers, have a look at the details below to see what we offer as part of our core business.
Tuition
Whether you're a home or business customer we offer a number of options for Mac tution ranging from the very basics to more advanced topics. For our set courses we offer a fixed pricing structure, if you need something a little more catered then we will give you a free home or work consultation so we can build a tuition package to you or your business needs! All of our tuition is done at your chosen location (permissions allowing) so you can learn at home, in work or even whilst your at a cafe! Here are some examples of our courses:
Mac 101 - Our basic course Mac OS X course
iLife 101 - Our introduction to iLife course.
Integration Skills - Windows Network Integration course.
For full pricing of our tuition services please contact us using the details found on our 'Contact Us' page. We also offer group rates and family courses.
Integration
Are you a small to medium sized business? Do you need to integrate one or more Macs into your Windows Server based office?
Macs are fuly capable of connecting to Windows based servers and can offer multiuser sign on authenticated from a Windows ActiveDirectory domain. We can configure a Mac to behave just like a networked Windows PC with all the benifits of having the Mac OS system and collection of software packages. Whether you need one Mac in a small office which needs to share files with Windows computers and print to central printers or if you need many Mac's to be integrated into an ActiveDirectory environment we can devilver all of your integration requirements. Mac OS Mail, Calendar and Contacts is also a powerful exchange client that will allow your Mac users to fully integrate with your other staff.
Every business' needs are differnet - so that's why for all of our integration customers we offer a free consultation with an Apple Certified Integration Associate to advise, plan and cost your deployment.
Support
We also offer technical software support for Mac users, in order to continually provide you with the best service we shall soon be offering the services of Apple Cerified Support Professionals so you know you are getting the best service there is.
An example of some of our support services:
Migrating from PC to Mac
Choosing your first Mac or Upgrading
Networking issues
Software problems
Software upgrades & installation assistance
We are also able to offer a limited range of hardware support for out-of-warranty Mac's - please contact us for more information on this service.
Customer Satisfaction
We value our customers - and we want to give you 100% satisfaction. If we can't fix your problem to a satisfactoy resolution that has been agreed before hand then we will not charge for our services.
We also believe in giving you free ongoing support in order to rectify issues that are as a result of the work we have carried out for you. If we miss something - we will be back to rectify it for free.
Our support engineer will always be prompt, polite and professional - as you would expect.
We don't sell Macs or any acessories, we're just here to help you. We can advise you where to buy them and how much you should expect to pay, but we're not associated with any supplier or distributer so we remain independent.
Check out our testimonials for what our customers have to say!